Why choose us
Wonderlab IT, with its base operations in London UK and Zagreb Croatia, has built a reputation for delivering high-quality solutions that are tailored to meet the unique needs of each client, regardless of their complexity.
Whether you need help with implementation, integration, customisation, development, or training, we can provide you with a comprehensive solution that meets your business goals.
We pride ourselves with our team of certified Salesforce experts who have extensive experience in implementing and customizing Salesforce solutions across various industries. This team is dedicated to providing clients with the best possible service and support, ensuring that they get the most out of their investment in Salesforce.
Our mission
Understand your business needs and goals
We listen to your challenges and opportunities, and tailor our solutions to fit your specific requirements and expectations
Deliver value through innovation and quality
We use the latest technologies and best practices to deliver high-quality solutions that add value to your business and enhance your customer satisfaction
Build trusted and long-lasting relationships
We act as your trusted partner and advisor, and provide you with ongoing support and maintenance to ensure your Salesforce platform is always up to date and performing well
What we do
Salesforce Customisation
Get the most out of your Salesforce platform by tailoring it to your own business goals
WebApp Development
Leverage the power of modern web technologies such as Svelte, React and more and build something completely unique
Salesforce expertise
Our team of certified Salesforce consultants and developers has decades of experience in providing Salesforce customization services to our clients. Whether it’s configuring Salesforce out-of-the-box functionality or advanced customisation with Apex code and Lightning Components, our team follows the most recent industry standards and best practices, and will advise you on the best approach for implementing your requirements and guide you throughout its delivery.
We will work with you on requirement gathering and refinement, solution and technical design, delivery and rollout plan, quality assurance (QA), user acceptance testing (UAT), and end user training.
Our team has extensive knowledge of Salesforce Clouds and platform, including:
- Sales Cloud – Streamline your sales process with lead and opportunity management, account management, forecasting, and reporting. Manage your sales pipeline, automate repetitive tasks, and collaborate with team members.
- Service Cloud – Improve customer service efficiency across channels by creating a single view of a customer’s activity and use of tools for field service, web chat, CTI and social customer service. Integrate your customer service with social networks and set up a self-service customer portal and knowledge base.
- Experience Cloud – Deliver connected digital experiences, fast. Build Customer portals, Partner portals, Employee portals, E-commerce sites and Mobile apps, fully integrated with your Salesforce CRM.
- Mobile Publisher – Build your own custom-branded mobile app and publish your app for anyone to download from Apple Store and Google Play.
Services
We offer a range of pre-customised services, or a bespoke service to best suit your business needs:
Salesforce Health Check
Check if you’re using your platform to its highest potential
- We will inspect your platform and summarise our findings in a health report
- You will get a tailored action plan with priorities in case any issues are found
- We will advise you on Salesforce functionality you might be missing out on that the platform already provides
Project Delivery
Configure and build your Salesforce automation
- Configure Salesforce with ‘clicks not code’ to ensure you keep getting new features with regular platform updates
- Build custom code and pages when you need extra flexibility
- Automate your business processes to improve your efficiency
- Create pixel-perfect experiences for your customers on Salesforce Experiences
Managed Services
Outsource your IT needs on a subscription model
- We take care of your business as usual (BAU) processes, bug fixes and continuous changes to the system, while you focus on your core business and innovation
- Save money by tapping in the talent pool of experts for a monthly fee instead of hiring, training and managing your own staff or contractors
- Enjoy a high level of reliability that our SLAs offer with service quality and availability metrics and guarantees
DevOps
Automate your release process
- Deliver faster and more frequently by automating and streamlining development and delivery with CI/CD
- Improve quality by integrating your software development process into automated testing, monitoring, and feedback tools to stop bugs reaching the production environment
- Increase collaboration, transparency and coordination among delivery and operations teams
Industries
Our team of certified Salesforce consultants and developers has extensive experience delivering success across various verticals
Fintech
Publishing
Telco
Relocation
Retail
Oil and gas
What our customers say
“We have been collaborating for a few years now, and they have helped us establish our processes in Salesforce. They are great listeners who try to find the best solutions with their creative thinking, and are extremely friendly, kind, and enjoyable to work with.”
— Iva Lipovic, Publishing Operations Implementation Lead at IntechOpen, world’s largest open source publisher